Privacy Policy

This Privacy Policy explains how 7Bit Casino may collect, use, store and protect personal information when players visit the website, create an account, use casino services, contact support or otherwise interact with the platform. It also explains the choices and rights available to players in relation to their information. We aim to handle personal information fairly, securely and transparently, in accordance with applicable Australian privacy requirements.

7Bit Casino operates under a licence from the Tobique Gaming Commission (licence no. 0000091) and a Curaçao Gaming Authority licence (OGL/2023/174/0082), with SSL encryption and AML compliance covering all transactions.

Information we may collect

The information collected depends on how a player uses 7Bit Casino and which services are requested. Some information is provided directly by the player, while other information may be collected automatically when the website or account is used. We only seek information that is reasonably relevant to operating the platform, meeting legal and security requirements, and providing support.

Account and contact details

When a player registers or updates an account, we may handle details such as a name, date of birth, residential information, email address, username, account preferences and other information supplied during the account process. We may also keep records of communications with support, including questions, requests, complaints and information used to resolve an account issue.

Verification information

To confirm identity, age, eligibility or account ownership, we may request verification information and documents. These may include identity documents, proof of address, information about the source or ownership of funds, and other information needed for verification or risk assessment. Verification information is handled for account security, anti-fraud checks, responsible operation of the service and compliance with applicable obligations.

Payment and transaction records

We may collect records relating to deposits, withdrawals, account balances, bets, gaming activity, bonuses or other transactions. Payment information may be processed through payment providers. Depending on the payment method, 7Bit Casino may receive details such as a payment reference, transaction status, partial payment details or information needed to confirm a transaction. Full payment credentials may be handled directly by the relevant payment provider rather than stored by the website.

Device, usage and cookie data

When a player visits or uses the website, we may collect technical and usage information such as an IP address, browser type, operating system, device information, language settings, pages viewed, approximate location based on technical data, login activity, referral information and interaction with website features. We may also use cookies and similar technologies to remember settings, maintain sessions, support security, understand website usage and improve the player experience.

How we use information

Personal information may be used for the purposes connected with providing and managing the 7Bit Casino service. These purposes can include creating and maintaining an account, processing transactions, providing requested features, responding to enquiries and communicating important information about the account or service.

To open, administer and secure player accounts.
To confirm identity, age, eligibility and account ownership.
To process deposits, withdrawals and other account transactions.
To carry out verification, anti-fraud, anti-money-laundering and other security checks.
To identify suspicious, prohibited or potentially harmful activity.
To provide customer support and investigate complaints or disputes.
To comply with legal, regulatory, court, law enforcement and other valid obligations.
To maintain business, transaction, security and audit records.
To analyse and improve website performance, functionality and user experience.
To send service communications, such as account, security or transaction messages.
To send marketing communications where permitted and where the player has provided the necessary consent or has another applicable right to receive them.

Information may also be used to enforce applicable terms, protect players and the platform, prevent misuse, and support responsible gambling measures. Where information is used for a new purpose that is not reasonably connected with the original purpose, we will take appropriate steps to provide information about that use or seek consent where required.

Sharing and service providers

Personal information may be shared with trusted service providers that help operate the website and related services. These providers may support hosting, identity verification, payment processing, fraud prevention, customer support, communications, information security, analytics or technical maintenance. They are expected to handle information only for authorised purposes and with appropriate safeguards.

Information may also be disclosed where reasonably necessary to meet a legal or security requirement, respond to a valid request from an authorised body, protect the rights and safety of players or others, investigate suspected fraud or misuse, or support a business transfer. We do not use this Privacy Policy to promise that information will never be disclosed; disclosures may occur where permitted or required by applicable requirements.

Storage, security and retention

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Security measures may include access controls, authentication procedures, monitoring, encryption or other safeguards appropriate to the type of information and the risks involved. No internet transmission or electronic storage system can be guaranteed to be completely secure, so players should use strong, unique account credentials and keep login information confidential.

Access to personal information is limited to people and service providers who need it for an authorised purpose. Verification documents, payment records and other sensitive information may be subject to additional controls. If a player believes that an account has been accessed without authorisation, they should contact support promptly and take steps to secure the relevant account or device.

Personal information is kept only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted. Some records must be kept for a period required by law even after an account is closed. This may include account, verification, transaction, security and communication records. When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable processes.

Depending on the services used and the providers involved, information may be processed or stored in Australia or another country. Where information is handled across borders, reasonable steps should be taken to support appropriate protection and lawful handling. The availability and location of particular processing arrangements may change as services and providers change.

Your choices and privacy rights

Players may have rights in relation to the personal information held about them. These rights can depend on the circumstances, the type of request and applicable requirements. A request may need to be verified so that information is not disclosed to the wrong person. We may also need to retain certain information or refuse, limit or delay a request where this is permitted or required.

Making a data request

To exercise privacy rights or ask a question about the handling of personal information, contact support@7bitcasino-au.site. In your message, describe the request clearly and include enough information for us to identify the relevant account, while avoiding unnecessary sensitive information. We may ask for additional details to confirm identity and protect account security.

Access: request access to personal information held about you and, where appropriate, information about how it is used.
Correction: ask for inaccurate, incomplete or outdated personal information to be corrected or updated.
Deletion: request deletion of personal information where it is no longer needed or where another applicable basis for deletion exists. Deletion may not be possible for records that must be retained for legal, security, dispute or transaction purposes.
Withdraw marketing consent: withdraw consent to marketing communications at any time by contacting support@7bitcasino-au.site or using an available unsubscribe option. Withdrawing marketing consent will not normally affect essential service, security or transaction messages.

Players may also be able to object to or request limits on certain processing, depending on the circumstances. A request will be considered within a reasonable period. If we cannot fulfil a request in full, we will explain the relevant reason where appropriate. Players may raise a privacy concern with support@7bitcasino-au.site if they believe their information has been handled incorrectly.

Cookies

Cookies are small files or similar technologies placed on a device when a website is visited. They can help keep a player signed in, remember preferences, support security, measure website performance and understand how features are used. Some cookies may be provided by service providers that assist with analytics, security or website functionality. Players can manage, block or delete cookies through their browser settings. Disabling some cookies may affect login functions, preferences or parts of the website.

Updates to this Policy

This Privacy Policy may be updated when services, technology, business processes or applicable requirements change. The latest version will apply when published on the website. Players should review this page from time to time to remain informed about how personal information may be handled. Continued use of the website after an update may indicate acceptance of the revised Policy where acceptance is required.